Patagonia Burlington Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.0
- Return Policy4.2
- Customer Service4.4
- Shipping & Delivery4.0
Recent Customer Reviews (8)
Edna Hitt
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Francis Ibragimov
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Jerry Goodspeed
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Dora Godina
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Tammy Goodell
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Kirstie Donderwinkel
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Vagn Guðsteinsson
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Anibal Wilmoth
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Payment Methods
Accepted Payment Options:
Prices for items on Patagoniaburlington.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Patagonia Burlington credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Patagonia Burlington Pros & Cons
Pros
1
Wide Selection: Offers a wide range of Patagonia products, including clothing, outerwear, packs, and hats for men, women, and kids.
2
Quality Service: Provides high-quality interpersonal engagement, offering suggestions for outdoor gear and local recommendations.
3
Repairs and Ironclad Guarantee: Allows in-store repairs and offers the Ironclad Guarantee, enabling returns or repairs for unsatisfactory products.
4
Corporate Returns: Accepts returns from authorized Patagonia dealers for local in-store credit.
5
Worn Wear Program: Accepts quality used Patagonia items for Worn Wear Merchandise Credit, which can be used in-store or online.
6
Community Engagement: Engages in local initiatives, including movie premieres, educational discussions, and product demonstrations.
CONS
1
Political Controversy: Some customers have expressed dissatisfaction with Patagonia's political stances, such as their support for overturning the Georgia voting law and withdrawing from Jackson Hole.
2
Limited Online Presence: The website does not provide extensive online shopping options, requiring customers to visit the physical store for most transactions.
Patagonia Burlington Features and Benefits
Features
Wide Selection
Offers a wide selection of Patagonia clothing, outerwear, packs, hats and more for men, women, and kids. Provides the largest selection of Patagonia product in Vermont.
Quality Service
Strives to provide the highest quality of interpersonal engagement with every person that walks through the doors. Whether it be a suggestion for the most appropriate technical layer for your next outdoor endeavor or a dinner recommendation for your night out in Burlington, the team is there to help.
Repairs and Ironclad Guarantee
If you are not satisfied with one of the products at the time you receive it, or if one of the products does not perform to your satisfaction, you may return it for a repair, replacement or refund. The store can repair tears with patches, zippers and most broken snaps in-store. It is the only locally owned Patagonia location that helps facilitate the Ironclad Guarantee in-house.
Corporate Returns
If you have purchased a Patagonia item from www.patagonia.com or any other authorized Patagonia dealer, you may return your item(s) to Patagonia Burlington for local in-store credit. Item(s) must be in like new condition with tags still attached with valid proof of purchase to receive your paid price in store credit.
Worn Wear
Accepts quality used Patagonia items that function perfectly and are in good condition. In exchange for your Patagonia gear you will receive a Worn Wear Merchandise Credit. You may use this credit in-store at Patagonia Burlington, online at Patagonia.com and Wornwear.com.
Community Engagement
Strives to take action, educate and integrate many of Patagonia Inc.’s initiatives on a relevant, relatable, local level. From movie premieres, educational discussion, to product demonstrations, the store looks for unique interactive ways for you to have your questions answered and what steps you can take going forward.
Prime Location
Located in the heart of Burlington’s Church Street Marketplace, making it easily accessible.
High Customer Satisfaction
Has a 4.4-star rating with 172 reviews, indicating generally positive customer satisfaction.
Discounts and Promotions
Offers 10% off for Patagonia clothing for men, women, or kids and free shipping after $75. Continuously updates inventory with new discounts and Patagonia Sales.